Non-refundable deposit of 50% of quoted service is required to guarantee rental items.

Total balance is due one week before the event date.

Customer can change their order by 10% up until one week prior to the event date.

$250.00 refundable security/damage deposit is due with the final payment.

Payments and deposit are to be made by cash, check or money order payable to: Special Day Rentals, LLC.

Payment can be made by credit card via Paypal with 4% extra charge.

Any deposit paid via check is not considered valid until check clears the bank.

Returned checks are subject to up to $50 fee.

Customer is responsible for all rental items from the time of delivery until they are returned to us.

All items that are missing or damaged will be charged at full replacement cost (no torn, ripped, burned, candle wax -- $25/cover chair, $10/sash, $20/table runner, $30/table overlay)

Substitutions on rental product may be necessary in the event of unavailability due to unforeseen circumstances.

All packing containers for rental items are the property of Special Day Rentals and must be kept & return to us. Charges will apply for ANY missing packing containers.